At ModLogix, we are committed to ensuring 100% customer satisfaction, striving to be your premier choice for purchasing used containers. We go above and beyond in every aspect of our service, ensuring that your order meets your expectations in quality and delivery.
Dedicated Service Commitment
Our team is always ready to assist you with any inquiries, doubts, or questions regarding our containers or your order. We prioritize offering the best possible service and are readily available to support you at every step.
ModLogix 100% Satisfaction Guarantee
30-Day Money-Back Guarantee: We offer a 30-day money-back guarantee on all our containers. Your satisfaction from purchase to usage is our top priority. If, for any reason, the container does not meet your expectations or our service falls short, you are entitled to a refund within 30 days of purchase (excluding transportation costs*). Please contact us for any concerns – we are here to help.
Container Quality Guarantee: While we maintain high service standards, we acknowledge that used containers may have cosmetic imperfections like dents, scratches, or rust. However, if you encounter any structural issues such as holes or damaged seals affecting the container’s integrity, we will address these promptly. Report any such issues within five business days, and we will either cover repair costs upon receiving an invoice or provide a replacement at no additional charge.
For comprehensive details on our guarantee policies, please refer to our terms and conditions page.
*Note: In certain locations, including Newark, Baltimore, Miami, Savannah, Jacksonville, and Columbus, backhaul charges equivalent to one additional trip will apply. The container must be returned in the same condition as delivered.
